Delivery

DELIVERY INFORMATION

All items are shipped in plain, discreet packaging from our workshop in the UK via a tracked courier service and will usually require a signature upon receipt. There will be no mention of 'ElectraStim' or our products anywhere on the parcel and the sender will be listed as 'Cyrex Ltd'. Please use your tracking code for the exact date and time for delivery. 

As soon as your order is dispatched from our warehouse you will receive a tracking code by email so you can follow the parcel right to your door! Orders placed before 12 noon (GMT) will be dispatched the same working day, otherwise they will be dispatched the next working day. Orders placed on a weekend or public holiday will be dispatched the next working day.

 

Shipping Rates and Times

 Delivery Method Delivery Time (approximate) Cost
International Standard (tracked) 8-10 working days  $10 (free for orders over $99)
UPS Access Point* 3-5 working days $10 (free for orders over $99)
International Expedited (tracked) 3-5 working days $25

 

Orders are usually dispatched within 24 working hours of the transaction time. Orders placed before 12 noon (GMT) will be dispatched the same day (except in the case of weekends, where your order will be dispatched the next working day). Anything placed after noon will be dispatched the next working day.

 

*Orders selecting 'UPS Access Point' will be shipped to the closest UPS Access Point to your 'Shipping Address' as defined by UPS's API. If you require your order to be shipped to a specific UPS Access Point please make sure that you use a nearby postcode and leave us a note at checkout. You can check the full network of UPS Access Points here: UPS ACCESS POINT LOCATOR

You will receive confirmation via email which UPS Access Point your parcel is due to be delivered to and then again when it's available for collection. For any assistance please contact us on info@electrastim.com